How to Manage Your Account
Learn how to utilize your Member Compass to get the most of your NFFS membership benefits. These features, part of our association management software, Novi AMS, allow you to manage your membership information conveniently and efficiently. Keeping your profile up to date in the Member Compass ensures your membership is in good standing and that you have access to all the benefits we provide to our members.
Once logged into the website, you will be redirected to your Member Compass. Along with information about your current membership status, you’ll also see several tabs to the left including your profile and account history. You may also see dynamic information boxes that show the current number of upcoming events you’re registered for, or a box displaying how many outstanding invoices you have. Note: if you are not registered for any upcoming events or do not have outstanding invoices, that corresponding information will not display.
Any Logged in user can see their Dashboard, which includes their membership status, personal profile information, event registrations (current and past), plus any orders and transactional history. You may see company information if your account is granted certain access permissions.
Primary Contacts, Billing Contacts, or users designated with Management Access can update company information, such as contact information, staff, and custom fields. You will not be able to edit the company's name. Contact NFFS for assistance if your Company Name needs to be updated.
LEARN THE MEMBER COMPASS:
Dashboard (Seen Above): This serves as the home page for your Member Compass. You can click this at any time to get back to this main screen.
Pay Balance and Account History
To pay open invoices select the Pay Balance tab. Need to view past transactions, or print an invoice? Go to the Account History tab. From there you can get detailed information on your invoice history. Instead of having to call or email staff to make a payment or send an invoice, you can find those here.
At the top of this tab are any upcoming events you’re currently registered for. To the right of each event is a link that will allow you to add it to your calendar (iCal, Google, Outlook, and others.) Below that section lists past events.
If you have purchased any products from the store, those orders will be shown here.
Upload your headshots, links to social media profiles, and any other information you’d like to share with other NFFS members here. When you update your profile information within the Member Compass, that will update what appears on your individual directory listing.
Login & Password: Need to update your password? Easily update your login credentials here.
Payment Methods: Add or edit your saved payment methods here (if applicable).
If you see the words Company and Staff, your account has access to update the Company profile. The Primary Contact, Billing Contact, and anyone on staff with Management Access can update the information. The company logo, contact information, staff list, website, address, description, etc. can be updated here. Changes made here will be reflected on the company's Member Directory listing as well.
Not a Member Yet?
Learn more about membership here.